Shipping & Return Policy
Thank you for shopping with Mina Skin & Beauty! We do our best to ensure that your order is processed quickly and delivered safely. Please review our shipping policy below.
Processing Time
• Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• During high-volume periods (sales, holidays, launches), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
• Shipping rates are calculated at checkout and depend on your location, package weight, and chosen delivery method.
• You will receive an estimated delivery time at checkout. Please note that these are only estimates and may vary due to carrier delays.
Domestic Shipping (USA)
• Standard shipping usually takes 3–7 business days after processing.
• Expedited options may be available at checkout.
International Shipping
• We ship worldwide! International shipping times vary by destination, but typically take 7–21 business days.
• Please note: Mina Skin & Beauty is not responsible for customs delays, taxes, or additional import fees charged by your country.
Order Tracking
• Once your order has shipped, you will receive a confirmation email with tracking information.
• Tracking updates may take 24–48 hours to appear after shipment.
Lost, Stolen, or Damaged Packages
• Mina Skin & Beauty is not responsible for packages lost or stolen after delivery is confirmed by the carrier.
• If your package arrives damaged, please contact us within 48 hours of delivery at minaskinandbeauty@gmail.com with photos of the damage.
Wrong Address Disclaimer
• Please ensure your shipping address is correct before completing checkout.
• We are not responsible for orders shipped to incorrectly provided addresses.
Shipping Restrictions
• At this time, we do not ship to P.O. boxes or military APO/FPO addresses.
• Certain products may not be available for international shipping due to regulations.
Questions?
If you have any issues with your order or need help with shipping, please contact us at Minaskinandbeauty@gmail.com. Our team is happy to assist you!
